** Please note, at this time The Madness Company will not be accepting any returns or exchanges during COVID-19, in order to protect our customers, and our staff, we thank you for the inconvenience. All sales will be final. If the item is defective, please ensure to send us an email with photos attached, and we will contact you. **
All the best,
The Madness Company
We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale and clearance items are non-refundable.
To follow-up on the status of your return, please contact us at email@example.com